Your Prepaid Visa® Card Account is FDIC insured and backed by one of the most prestigious banks in the US - West Coast Bank. Read on and see how our patented product features give you a bank branch office in your cell phone and offer the most secure, fraud-protected card available in the industry today.
CARD USE AND FEES
The Prepaid Visa® Card will allow you to make purchases anywhere in the world the Visa logo is displayed. Our Prepaid Visa® Card can also be used at any ATM that displays the STAR or PLUS logo.
We encourage you to compare our Prepaid Visa® Card Account to any other card in the market today. You will find we are between the lowest priced and most feature rich card in the industry.
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We encourage you to compare our Prepaid Visa® Card Account to any other card in the market today. You will find we are between the lowest priced and most feature rich card in the industry.
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MOBILE BANKING
INTERACTIVE VOICE RESPONSE SYSTEM
Through our Interactive Voice Response (IVR) system, you can:
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- Transfer funds to other cardholders
- Make deposits using other checking/savings accounts or bank cards
- Activate our patented security/fraud prevention features (more on this below)
- Change your PIN (ATM Personal Identification Number) Speak to one of our live customer service representatives (English and Spanish).
- Our Interactive voice response system is secure because we identify your primary phone number when you call in. If we can identify your phone number, we ask you for your personal passcode to access the voice response system. Once your passcode is successfully entered, you have access to your account information. Using this type of voice response system makes your inquires fast and secure !
MOBILE BANKING
CARDHOLDER NOTIFICATION
Our cardholder notification feature allows you to receive cell phone text messages or email messages any time there is activity on your card. You can elect to receive notifications for the following:
- Purchases
- Deposits
- Low balance alerts
- Purchase attempts while you have your card turned off
- When you receive a notification, your new balance is always displayed. We'll let you know exactly how much money you have in your account every time you use your card!
SECURITY AND FRAUD
PROTECTION FOR YOUR PREPAID Visa ACCOUNT
The most important goal to us is to keep your money safe and secure. Through our SecureAccount technology, you have the ability to turn your Prepaid Visa® Card Account off when it is not in use through our Interactive Voice Response system. This means any time a purchase is attempted while your card is off, the purchase will be denied. For ultimate flexibility, you can turn your card on for a "one time purchase." This means you can turn your card on, make a purchase and we will automatically turn it off for you after your purchase. With our SecureAccount technology, you are in complete control when your card can be used !
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SECURITY AND FRAUD
PROTECTION FOR ONLINE BANKING
Our Secure Account technology allows you to turn off access to your Prepaid Visa® Account online banking Internet website. No one will be able to access your account via the Internet while your online banking access is turned off. When you are ready to use our online banking website, simply turn on Internet access via our Interactive Voice Response system and you are ready to go!
With these industry first security features, we are fighting Internet hackers and making fraud prevention our highest priority.
With these industry first security features, we are fighting Internet hackers and making fraud prevention our highest priority.
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INTERNET ACCOUNT ACCESS
With our Internet cardholder website, you can perform all your banking needs - transfer money, make deposits, view your transaction history, get account statements and much more. You must create a unique account log in and password to access your account from the Internet. After you create your unique account log in, at no time do we ever display your account number or ask for your account number anywhere on the cardholder website. At no time do we ever ask for your social security number on the Internet or display this information. To us, your privacy and account security is our major focus.
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CARD DEPOSIT OPTIONS
We have worked hard to give you as many options as possible to make deposits into your Prepaid Visa® Card Account . You can deposit funds from:
- Direct payroll deposit with no fees
- Cash at any of the 1,000s of MoneyGram Agent locations in the US
- Other checking or savings accounts you may have
- Other bank cards such as MasterCard or Visa®
- Personal checks or money orders
- At one of our affiliated store locations
- Our cardholder services department is there for you to process your personal checks or money orders and ensure funds are promptly transferred into your account.
SUBORDINATE CARDS
A subordinate card is a Prepaid Visa® Account Card that is owned by you but given to another cardholder. As the owner of the subordinate card, you can set spending limits, view purchases and easily perform immediate account to account transfers to the subordinate card. All subordinate cards are listed on the cardholder website under your account. This is a perfect solution for parents and kids!
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